bmehmet Refund the mistaken charge and I'll go ahead and delete the extra subscription. Thank you.
bmehmet I was not able to cancel one of the payments as it was already completed. Also, I'm still not able to get into auto predict.
jflores
Cancel the 2nd Paypal subscription. The only way you could have been charged twice by Paypal is if you have 2 active monthly subscriptions in your Paypal account.
Try now
Status: Active 07/16/2024 Type: Manual
bmehmet credit is fine. thanks
lotogoblin I think I may have 2 subscriptions as well. should i go to payl and just delete the 2nd one on the list?
lotogoblin
Done
Yes delete one of the subscriptions
bmehmet thanks! have a good day.
bmehmet I cancelled the second subscription but I still can't access AutoPredict or haven't received a refund for the extra month paid. Thank you.
angel333
You are all set. Status: Active 06/17/2024 Type: Manual
No problem. Let me know if you want a credit until July 16 or refund
bmehmet I had auto-predict (subscribed) since you first released it. Just logged in and it's no longer giving me access. Asking me to subscribe again for the $24.95 fee. I don't want to be double billed if I re-subscribe. Please advise. Thanks!
bmehmet Refund please and thank you.
erikm
Done.
Status: Active 06/16/2024 Type: Manual
I see the problem. If your subscription was MANUALLY activated previously, it OVERRIDES the AUTOMATED ACTIVATION feature. Thus, I need to modify that to have Paypal OVERIDE any manual activation.
