Please activate my account

mtb

I'm just going to pay again because its crunch time for the numbers. but can you check to see why this keeps happening?

bmehmet

It will keep happening until the account is activated using the subscription page. The code needs to record the subscription. But when it's done manually the code doesn't see the subscription so it does not auto renew.

Goto your Paypal account and CANCEL the recurring monthly authorization payments to lottodds. Then go to the following page and reactivate your account.

https://lottodds.com/profile/subscription

If you have double payments for the month, you'll get an immediate refund.

mtb

bmehmet this what i have done already but it has canceled early again?

bmehmet

mtb

It does show an activation with PayPal code. But for some reason, the system is not auto-activating you. I have to look into this when I have time. I will manually activate you.

Status: Active 03/01/2023
Type: Paypal I-7BWAX2K5PKEC
Comment: Paypal

richard gebhard

mtb This happens to me at the start of every month. When i go to use LO it says i need to pay. So what i do is to open a different browser and go to lottodds and log in. It will say you need to pay. I simply refresh the page. It may take a couple of times. Then it will accept it. Dont ask me why.

Question - do you get a receipt telling you that you paid thru your email ?

bmehmet

@richard gebhard#70891

I think in that case, Lottodds code takes time to confirm with Paypal API

richard gebhard

bmehmet yes i agree. I never know on what side it is hanging up. But it does work, it is just another step to try without bothering you to fix. You have a lot on your plate lately. The problem is not many people know about this. They freak out

bmehmet

@richard gebhard#70891

Yes a paypal receipt is recorded. I think it's a cache problem then

mtb

@richard gebhard#70891 the problem is. it keeps ending to early and say i have to pay again

bmehmet

mtb \

I didnt see any payments for January. Only Dec and Feb under your Lottodds email. Did you use a different Paypal email? Also make sure you dont have duplicate authorizations to lottodds on Paypal. Just look in your Paypal subscriptions.

bmehmet

mtb

There was no January payment on record using your Lottodds email. I saw only Dec. and Feb. Did you make a separate payment for January using a different email. Did you have access for January?

mtb

bmehmet This is crazy its showing no history for payments and subscription. You know i have been a member for years now and not missing a single month. Heck I'm the 110K guy lol.