RE: Reactivate My Account Please

bmehmet

Could be a cache issue. Clear your cache

lessy

bmehmet
Hi David I cleared my cache and waited 15 mins after still no go on the
subscription page my friend..any other suggestions

bmehmet

lessy

then Im not sure what is going on and I have no time to dig deeper into the code. I'll manually activate you for 1 month just for your troubles.

bmehmet

lessy

Status: Active 05/05/2023
Type: Manual

lessy

Thank you David..greatly appreciate it my friend.

V.R.
Lessy

stevetaylor1

hey David my account is not active as of 4/12/2023 at this time its asking me to subscribe 9.95 I'm on auto payment monthly can you activate my account asap or let me know if need to update with a new card. Thank you

stevetaylor1

hey David i think i found the issue i just update my account with my other card so hopefully this will go through tomorrow 4/13/2023 for me to activate.

stevetaylor1

hey David I'm still lock out I can't get pass the subscription I change cards, change password, not sure what to do at this time. I'm still having no luck, couple time it said you successfully completed but the prediction page don't open. it go right back to subscribe $9.95

bmehmet

stevetaylor1

That's weird. what is the Paypal payment ID number

stevetaylor1

bmehmet
Hey David I'm back in i just went back to reloading card to it's original,it work sorry for my panic!

lessy

Good day David, can you please activate my account. Unfortunately as before
my page does not have payment on/off option that you provide via the link even when cache is cleared as suggested. Below is the payment transaction I just successfully completed for May 20223
Transaction ID
27B210295F895245G

bmehmet

lessy

You have been issued a refund. You sent it to the wrong email. You need to send it to Help@Lottodds.com. I'll look deeper after my vacation.

lessy

bmehmet
Ok..thank you

lessy

bmehmet
Thank you for the continued support. I resent the activation payment to Help@lottodds.com..Thank you for All the hard work you continue to do. Here is the new payment transaction info.
Transaction ID
94174800SA386270L

bmehmet

lessy

Status: Active 06/06/2023
Type: Manual

All good....I have to find time to figure out what is going on with your account not auto-updating each month. It's not an easy task. Got to go over multiple scenarios.

lessy

bmehmet
Thank you Sir, up and running!!!!

lessy

bmehmet
I understand its not easy figuring that scenario out as I seem to be the only one..in any event I am happy David!!

lessy

Transaction ID
29525527H8892311D

David Please reactivate my Account. I submitted payment from 2nd June 2023 hoping that I would not still have this monthly challenge of being deactivated. Thank you in advance.

bmehmet

No problem. I'll manually activate. If you still don't see the subscription button next time, you can register for a new account to activate monthly billing.

https://lottodds.com/profile/subscription

Status: Active 07/07/2023
Type: Manual
Comment: Manual

lessy

bmehmet
OK David good copy..thank you